Terms & Conditions

📝 Terms & Conditions

Welcome to For My Family Cards. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our site.

1. General Information

For My Family Cards is an Australian-owned business. We offer unique card-based tools and resources designed to help families connect, communicate, and grow together.

2. Products and Services

Our offerings may include both physical card decks and digital/downloadable products. All descriptions and images are for illustrative purposes only.

3. Payment

All prices are listed in Australian Dollars (AUD). We accept major credit/debit cards and other payment gateways available at checkout. Orders will only be processed upon successful payment.

4. Shipping

For physical products:*

We aim to dispatch within 2–5 business days.* Delivery times may vary based on your location and postal service delays.* Shipping rates are calculated at checkout.

For digital products:* A download link will be provided immediately after purchase or via email.---###

5. Returns & Refunds

Please refer to our Refund Policy below.

6. Intellectual Property

All content, designs, graphics, and materials on this website are the intellectual property of For My Family Cards and may not be copied, reproduced, or distributed without permission.

7. User Conduct

You agree not to use this website for any unlawful purpose or in a way that may impair its availability or accessibility

8. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect and handle personal information.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the site after changes will indicate your acceptance of those changes.

Refunds & Returns

Refund & Returns Policy

We want you to be happy with your purchase. If something isn’t quite right, here’s how we can help.

Physical Products*Returns:

You may return unused, unopened items within 14 days of delivery for a full refund.

* Return shipping is at the buyer’s expense unless the item is faulty or incorrect.

Refunds:

*Once we receive your return and inspect the product, we’ll issue a refund to your original payment method within 5–7 business days.

*If your item arrives damaged or incorrect, please contact us within 7 days of delivery with a photo and your order number.

Digital Products:

Due to the nature of digital items, *all sales of downloadable products are final and non-refundable* unless there is a technical issue preventing you from accessing the files.To Request a Return or RefundPlease email us at lovelyemkelly@outlook.com with your order number and reason for the request. We’ll respond within 2 business days.